DelayDollars

FAQs

FAQs: Understanding Flight Delay Compensation

If a flight hiccup is the airline's fault and they didn't give you a heads-up at least 14 days in advance, or if you arrived over 3 hours late, you could be eligible for compensation. Just make sure to submit the claim form within a year of your disrupted flight.

Even if you're on the fence about your eligibility, go ahead and submit that claim! Our savvy team will dive into the specifics and figure out if you've got a case.

Our process is snappy and straight forward:
  • Step 1: Shoot us your details via our super simple claim form.
  • Step 2: We'll check out your claim and confirm if you're eligible.
  • Step 3: Eligibility confirmed? We hustle with the airline to get your due.
  • Step 4: Once we've secured your compensation, we'll reach out to arrange the transfer of your funds—direct deposit or e-transfer, your choice!

We aim to wrap up claims within 30 days. Sometimes, airline negotiations can extend the timeline, but don't worry—we'll keep you in the loop!

Compensation varies by the airline's size and your delay duration:
  • Large Airlines: Up to $1,000, based on delay length.
  • Small Airlines: Up to $500, also based on how late you arrived.

These amounts are defined by the Air Passenger Protection Regulations.

Absolutely! If you're bumped off a flight (and it's the airline's fault but not for safety reasons), compensation ranges from $900 to $2,400, depending on how late you get to your destination.

We only win if you win. No upfront fees—just a 25% cut of your compensation after we successfully claim it. Clear, fair, and straightforward.

All of them! Whether it's Air Canada, WestJet, British Airways, Emirates, or any other airline you can think of, we're on it.

Nope! We're just a couple of travel nerds who got tired of seeing air travelers get the short end of the stick. We're here to make sure you're heard and compensated.