DelayDollars

flight delay compensation

Privacy Policy

1. Introduction: 

Welcome to DelayDollars! We understand the importance of privacy and are committed to protecting our users’ personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services. 

 

2. Information We Collect: 

Personal Information: When you submit a claim or use our services, we may collect details like your name, email address, phone number, physical address, and passport/driver’s license information. Claim Information: Details about your travel, including flight details, reasons for claims, and any other information you provide. Payment Information: Bank account details or other payment methods for processing compensation. 

 

3. How We Use Your Information: 

To process and manage your claim. To communicate with you about your claim or any other service updates. To process payments and transfers. For legal and compliance purposes. For improving and optimizing our services. 

 

4. Sharing Your Information: 

We share your information with airlines only to process your claim. We may use third-party service providers to support our services, and they may have access to your data only to perform these tasks on our behalf. 

 

5. Your Choices: 

You can access, update, or delete your personal information. You can contact us for any privacy-related concerns. By signing our agreement, you consent for us to provide you with promotional and/or solicitation information. You can opt out of any promotional communications at any time. 

 

6. Data Retention: 

We retain your personal information for as long as it is necessary to fulfill our services and for compliance with legal obligations. 

 

7. Data Protection: 

We take the security of your personal information seriously and employ reasonable precautions to protect your data, but no data storage or transmission method is 100% secure. We cannot guarantee absolute security and are not liable for breaches beyond our reasonable control. 

 

8. Third-Party Content: 

Our website may contain links to third-party content. We are not responsible for these third parties’ privacy practices or content. 

 

9. Changes to this Privacy Policy: 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 

 

10. Governing Law: 

This Privacy Policy is governed by the data protection laws of Canada. 

 

11. Contact Us: 

For any questions or concerns regarding this Privacy Policy, please contact us at admin@delaydollarscorp.com